Social Mediation in Practice

ICLAIM Experts participating in this project: Stephanie Laulhe-Shaelou, Katerina Antoniou, Nadia Kornioti, Pinar Zubaroglu-Ioannides, Zora Kizilyurek

Duration: Ongoing (since 2018)

Objective: To spread the use of Social Mediation as a tool for conflict resolution in the Cypriot society and beyond.

In May 2018 ICLAIM produced a Handbook for professionals on social mediation in Cyprus, which aims to inform and assist practitioners such as public servants, NGO staff and members, community workers, youth workers, teachers, non-formal trainers and educators with the use of Social Mediation as a conflict resolution method in a social or professional setting.

In July 2018 a pilot workshop introduced the content of the Handbook to a group of individuals from the education, the NGO and the law enforcement sectors. This activity was then followed by four workshops from November 2019 to March 2020, organised with the support of the United Kingdom High Commission in Cyprus. The two-day workshops entitled ‘Social Mediation in Practice’ had a bi-communal character and took place along the United Nations administered zone, at the Famagusta Avenue Garage in Deryneia, the Home for Cooperation in Nicosia, and the premises of UCLan Cyprus in Pyla. 

On 12 September 2020, ICLAIM organised the Social Mediation Conference and launched the Social Mediators Network. Participants included trained Social Mediators from both Cyprus communities, who had participated in the workshops mentioned above. Based on the feedback, the ideas and the areas prioritised by the workshop participants, we produced a report summarising the main points on the conference. You can access the report through the link below.

On 26-27 February and 6 March 2021 ICLAIM continued its activities on Social Mediation under the the ‘Social Mediation for Social Transitions’ project, which was delivered by ICLAIM with the support of UCLan Cyprus and a grant from the University of Central Lancashire Centre for Sustainable Transitions (UCLan CST). Building on previous experience, the activities trained individuals in Social Mediation through a two-day online workshop, followed by an online Roundtable Discussion, which aimed at bringing together old and new Social Mediators’ Network members, to set priorities and identify useful approaches in using Social Mediation in societies characterised by continuous social, political, economic and technological transitions. The project aims to contribute towards the publication of a new Manual on Social Mediation for Social Transitions, which envisages to expand the contexts within which Social Mediation can be employed as a conflict resolution tool.

In 2021-22, ICLAIM and UCLan Cyprus continue their successful collaboration with the British High Commission in Nicosia on Social Mediation, and launch a new project on ‘Identity, Culture & Social Mediation for Cyprus’. The aim of the project is to foster the expansion of Social Mediation as a conflict resolution tool in a social context, building specifically on its potential as a peacebuilding tool. The project takes a deeper look on the socio-cultural realities in Cyprus across the continuous division of the island, addressing questions of identity and culture across all Cypriot communities, and religious groups. This latest project comprises two new training workshops on the use of Social Mediation. The first training, takes place on 6 November 2021, addressing parents and children above 11 years old, while a second workshop takes place on 20 November 2021, addressing young people aged 16-35 year old. A Manual on Social Mediation and Culture in Divided Societies will be published, enriched with practical recommendations, theoretical and empirical data, addressed to local and international networks working on Peacebuilding and societies dealing with major structural problems.



University of Central Lancashire, Cyprus (ongoing)

The Lancashire Research Institute of Citizenship, Society and Change, University of Central Lancashire, UK (2018) 

British High Commission in Cyprus (2019-2020)

University of Central Lancashire Centre for Sustainable Transitions (UCLan CST)


Useful links: 

Social Mediation Conference 2020 – Video

Project website:   

Handbook on Social Mediation

Social Mediation Conference and Network Launch Report

For more information, you can get in touch with the project team at